We offer an efficient claims management service in over 195 countries. Claims are processed by our employees or by long-term cooperation partners.
Would You Like To Notify Us Of A Mobile Phone Claim?
If you would like to notify us of a claim or have a query, please contact our service team servicebyphone GmbH.
Call us or send us a fax
Service phone number: 01806 860500
(20 cents/call from a German landline, 60 cents/call from mobile networks)
Fax: 01805 860503
(14 cents/minute from a German landline, max. 42 cents/minute from mobile networks)
Send us an email
hv@servicebyphone.de
Write to us
servicebyphone GmbH
Handyversicherung Kundenservice
Postfach 42 71
59038 Hamm
Online Customer Service Portal
www.servicebyphone.de/sp
Notifying A Claim
To permit us to process your claim quickly, we would like to require the following information:
- Client's first name, surname and contact details
- Brief description of the occurrence
- Policy number
Treating Customers Fairly
Your satisfaction is very important to us! Just give us a chance to show you everything we do to meet your expectations.