- Digital - Our time is precious and we increasingly demand new and quicker ways to get things done. Our intelligent online claims portal allows customers to submit their claim 24/7, 365 days of the year, from any device including smartphone, PC or tablet.
- Fast - The average time to register a new claim is less than nine minutes, which is significantly faster than traditional methods of notification. You'll also receive instant acknowledgment and a token number, which allows you to track the progress of your claim
- Intuitive - the portal will only ask questions relevant to the individual claim circumstances and will fast-track claims that do not require further documentation or assessment
- Efficient - You can upload supporting documents, which limits follow-up requests from Chubb therefore reducing the life cycle.
- Flexible - The claims portal has many flexible options for white labelling for brokers and customers to help facilitate a smooth and effective claims process.
Corporate A&H and Travel ClaimsFor questions about your claim, please contact: +63 2 8849 6000 (Mondays – Fridays, 8:30am to 5:30pm) or email a&hclaims.ph@chubb.com and travelclaims.ph@chubb.com.
Travel ClaimsFor questions about your claim, please contact: +63 2 8849 6000 (Mondays – Fridays, 8:30am to 5:30pm) or email travel.ph@chubb.com and travelclaims.ph@chubb.com, or visit https://www.chubbtravelinsurance.com.ph/en/claim.
