Value to our customers and employees
Brand Identity
Who we are. The attributes that characterizes us derive from a Higher Technical Skills:
- Superior Craftsmanship.
- Superior Underwriting.
- Superior Service.
- Superior Execution.
The way we operate considers:
- Excellence in all we do.
- Constant improvement.
- Think globally, act locally.
- A can-do attitude.
Customer Value Proposition
What value we offer as a business:
- A disciplined approach to risk-taking and excellence in conceptualizing and managing risk.
- Deep customer thinking.
- Quality work and unparalleled service to our customers and agents.
To achieve these values, we work with:
- Keen attention to detail and superior technical proficiency.
- Deliberate use of analytics to inform underwriting decisions and drive profitability.
- Speed without compromising quality.
- Results orientation – get it done.
Employee Value Proposition
What we offer our employees:
- Entrepreneurial culture that rewards execution and initiative.
- An inclusive meritocracy where anyone with expertise, passion and discipline to deliver results can achieve success.
- Greater career opportunities.
These objectives are achieved with:
- Individuals with a committed discipline to their craft.
- Strong work ethic and accountability.
- Leaders set the tone – work harder than others.
- Leaders recognize and reward high performance.
- Leaders and managers build diverse and inclusive work teams.