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Claims FAQs

Get answers to some of the most common questions about the Chubb claims process.

Value Added Resources
Get access to legal counsel, as well as recovery and other specialists, at no additional cost to you as a Chubb policyholder.

More Information
How to estimate damage, file a claim and upload documents from the convenience of your computer, tablet or mobile device.

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Chubb has operations in 54 countries and maintains executive offices in Zurich, New York, London and other locations.

Go to our payments page to look at and choose from a range of options available to you.

We’re happy to help. Visit our Customer Support page for contact information.

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Find information about Careers at Chubb

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Learn about Early Career opportunities, including the 2-year Chubb Associate Program

Search for roles across hundreds of locations and apply.

Agent: apply online
Approved Medical Provider: 1-800-992-7578
Preferred Vendor:
Mail information about your organization to:
CHUBB Insurance
ATTN: Vendor Management Services
One Beaver Valley Road, Wilmington, Delaware 19803

Chubb regularly sends out letters attempting to locate owners of uncashed funds. This is because Chubb is required by law to turn over unclaimed funds to a state’s Unclaimed Property division after a certain period of time.¹  Prior to turning over unclaimed funds to a state, Chubb makes its best effort to return funds to the rightful owner.  

If you have received an Unclaimed Property letter from Chubb, Chubb’s records reflect that Chubb is in possession of unclaimed funds to which you may be entitled.  

To claim your funds, follow the instructions on the letter you received, paying close attention to the identification verification requirements. Learn more here. 

¹Please visit your state’s unclaimed property website for more information on state regulations around unclaimed property.