You want to get on with business, so we aim to settle quickly. We deliver the highest level of claims service to our clients.
Our goal is to establish and maintain a strong working relationship with you, to help you manage and ideally minimize losses, and seek creative solutions to resolve any challenging issues.
First Notice of Loss
Chubb Bermuda transacts all business through Bermuda and non-US brokers including claims notifications and related correspondence. You should submit your claim notices in writing, including the (re)insured's name, policy number, policy period and details of the claim or circumstances. The express terms of the specific policy under which the notice is to be given always control, but typically notice to the Claims Department can be provided via mail or courier, fax, or email:
Mail or Courier:
Chubb Bermuda Claims Department
The Chubb Building
17 Woodbourne Avenue
Hamilton HM 08
Bermuda
Fax: (441) 292-2456
Email: bermudaclaimsnotices@chubb.com
Claims Contact Information
John Lenzen, Executive Vice President, Claims and Chief Claims Counsel
John.lenzen@chubb.com
Sarah Champion, VP Claims and Claims Counsel – Excess Liability
sarah.champion@chubb.com
Eliza Barry Riker, VP Claims and Claims Counsel – Financial Lines
Eliza.riker@chubb.com
Paul Phillips, SVP Claims and Claims Operations– Property, Political Risk, Operations
Paul.phillips@chubb.com
Please contact your broker if you have any questions regarding notices of new claims.
Chubb Tempest Re Bermuda Claims Information
Chubb Tempest Re Bermuda transacts all business through broker intermediaries, including claim notifications and related correspondence. Claim correspondence should be submitted in writing and at a minimum should include the reinsured's name, the treaty details and the loss details. Any express terms of the specific treaty under which the notice is being given always control, but typically notice to the Claims Department is best provided via email or fax to:
Email: CTRBermudaclaims@chubb.com
or
Fax: 441 278 7001
Alternatively, courier may be used when wet copies of documents are required, however it should be noted that regular mail will result in delays due to our international location:
Chubb Tempest Re Bermuda
Claims Department
Chubb Building
17 Woodbourne Avenue
Hamilton HM08
Bermuda
Claims Contact: Sally Gaugain, AVP, Underwriting Support
sally.gaugain@chubb.com
Tel: 441 299 9329
Address for your reference below: