Chubb’s post-incident services bridge the gap between risk transfer and purchased loss control, creating a comprehensive risk management program for privacy, incident, and network security risk.
Cyber: Post-Incident Services
Incident Coach
- Staffed by legal experts
- Provides immediate triage, consultative and pre-litigation services to the policyholder in the event of a privacy event
- Assimilates critical information and resources to develop an appropriate incident response strategy
- Chubb policyholders are entitled to one free hour of consultation in the event of a privacy incident
- Coverage for Incident Coach services is included by endorsement
- No retention is applicable to expenses incurred in retaining the services of the Standard Incident Coach pursuant to endorsement
Incident Team
- Access and referral to an independent panel of specialists in the legal, computer forensic, notification, call center, public relations, fraud consultation, credit monitoring and identity restoration service areas
- Pre-negotiated rates from service providers
- Policyholders have the option to select among multiple vendors within most service categories
