Making a Claim Under Your Commercial Insurance Policy

To notify a new commercial claim, please download the respective claim form as follows:

• Casualty
• Marine Cargo
• Property

And please submit the completed claim forms to the following email addresses: 

• Casualty - CasualtyClaims.HK@Chubb.com
• Marine - MarineClaims.HK@Chubb.com
• Property - PropertyClaims.HK@Chubb.com

For new Financial Lines claims, please submit relevant new claim information to FinancialLinesClaims.HK@Chubb.com so that our claim specialists would contact you soonest.

For new Employees’ Compensation claims, please submit copy of Form 2 to ECClaims.HK@Chubb.com so that our claim specialists would contact you soonest.

For new Marine non-Cargo claims, please submit relevant claim information to MarineClaims.HK@Chubb.com so that our claim specialists would contact you soonest.

For new Group Accident or Business Travel claims, please submit your claim via Chubb Claim Centre. Or you may download the respective claim form hereand submit to A&HClaims.HK@chubb.com. Alternatively, you may also submit your claims to your insurance agent or broker, if your policies are purchased via them.