Chubb Life Customer Service

Most frequently asked questions related to claims and our insurance products.

For your convenience, we offer multiple payment methods.

Register to receive your e-statement via e-mail.

Download customer service related forms.

Get the most up-to-date exchange rates for Renminbi and U.S. Dollar against Hong Kong dollar.

Dividend/Bonus Philosophy, Investment Philosophy, Policy and Strategy, and Historical Fulfillment Ratios.

Crediting Interest Rate Philosophy, Investment Philosophy, Policy and Strategy, and Historical Crediting Interest Rates.

New terminologies applicable to your policy(ies) under new regulatory requirements.

Find a hospital that is suitable for your needs.