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We understand that every claim made is the result of an unfortunate event, some very traumatic and life changing.

Chubb is always there to support and assist its customers, responding to their needs and not just for the claim event.

Report Your Claim

If you are a Chubb Auto Insurance policyholder and you have a question or in need of a fast solution, you will be happy to know that we provide multiple accesses for you to reach our team. Feel free to contact us through:

  • our customer care hotline at 1500 257 (8 a.m. to 6 p.m. Western Indonesia Time) 
  • email to contact.id@chubb.com
  • our branch offices