Customer Service Centre Operational Hours during COVID-19
Chubb Life Indonesia committed to deliver service excellent and offers solution for any enquiries or interest. Regarding to Policy changes or claim submission, our beloved customers are able to use Customer Corner portal or send out softcopy/documents to Customer Service's email and/or WhatsApp number. Due to COVID-19 pandemic, customers are able to reach us through:
| Address | Chubb Square Building, 6th Floor Jl.M.H.Thamrin No.10, Jakarta Pusat |
| Operational Hours | Monday - Friday, 09.00 - 17.00 WIB (exclude Public Holidays) |
| Phone Number | 021-2356 8887 |
| 0815-8481-4087 | |
| Customer.Service.IDLife@Chubb.com | |
| Customer Corner | customersorner.chubblife.co.id |
Customer Service and Complaint Process
Chubb Life Indonesia provides guidance for customers who need assitance regarding of inqueries, advices or complaint handling about products, policy statement, premium payment, claim process, etc. Call us and follow the procedure below:
Click link below to get more detail.
Complaint Process