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No matter how hard you try, the unexpected sometimes finds a way to unintentionally surface. That's why you choose Chubb. As the largest property and casualty insurance company in the world, we offer our policyholders a level of resources and expertise unmatched in the industry. Our dedicated team of professionals truly understand your business and our coverage. Regardless of the type of loss you have, rest assured that our team will have it processed and progressed as quickly as possible, so you can continue business as usual.

Report Your Claim

To make a claim, please choose the claims reporting option below that best suits your needs. Please have your company name, policy number and the class of business the claim relates to in hand. We’ll also need the contact details of the person in your company who will be dealing with the claim and the location where the loss occurred.

By Email

Please direct your claims to any one of the following email addresses:

By post

You can also notify Chubb of a new claim by post to the following address:

Chubb Insurance South Africa Claims Dept
PO Box 1192
Saxonwold
2132

What happens next?

We’ll send prompt formal confirmation of receipt advising you of your claim number and the name of the dedicated Chubb employee handling your claim.

Get Started: The claims reporting process

Read our guidance and resources to learn more about claims reporting process. 

Claims Guidance Claims Resources Claims Services FAQ