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Customer Service

 

Note: For general enquiries, you may wish to start with our Customer Service Representatives. For non-urgent enquiries, kindly drop us an email instead.

Operating Hours: Mondays – Fridays (excluding Public Holidays), 9.00am – 5.00pm.

For General Enquiries




WhatsApp Chat

Start a chat +65 6299 0988

Email

CustomerService.SG@chubb.com

Hotline

Call    +65 6299 0988

 

For DBS Policies



Email

DBSCS.SG@chubb.com

Hotline

+65 6398 8797

 

For Claims Related Matters

You can submit your Accident & Health or Travel insurance claim at our online Chubb Claim Centre.

Alternatively, you may wish to visit our Claims page for more details:

www.chubb.com/sg-en/claims.

Office Location

Notice

Chubb Customer Service Counter Temporary Closure

The health and safety of our customers and employees is our top priority.
As a precautionary measure, please note that our Customer Service Counter at the CapitaGreen office will be closed until further notice. For enquiries and assistance, please contact our Chubb Customer Service Representatives via other channels listed above.

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Have questions?

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Reach out to our Customer Service team for assistance.

Submit an online enquiry Start a WhatsApp chat