Documents required for processing of insurance claims are:
- Company Claim Request Form
- Physician Certificate
- Original Death Certificate and a copy
- The original and a copy (certified as true) of the Identity Card of the payer
- The original and a copy (certified as true) of the House Registration Certificate with notification of death of the payer
- The original and a copy (certified as true) of the Identity Card and House Registration Certificate of the Insured
- Policy Document – if the document has been lost, you must submit a Notice of Document Loss obtained from police
- The original and a copy (certified as true) of the Identity Cards and House Registration Certificates of the Insured's parents
- Authorization Form
- In cases of unnatural cause of death – e.g. an accident, death from an attack, suicide, unknown causes, etc. – other documents also need to be submitted. These are:
- Copy of Police Report by Royal Thai Police
- Copy of Autopsy Report
- Investigation Report on the body where there has been an autopsy
Note: Every document copied must be certified as true by the Insured or the Insured's parents if the Insured is a juvenile.
Download Claim Request Form