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Report Your Claim

If you are a Chubb policyholder and wish to notify a Commercial Property claim, email us at aus.propertyclaims@chubb.com.

Please include the following information with any claim notification:

  • Policyholder's name
  • Policy number
  • Date of incident
  • Brief description of incident
  • Full contact details of the person to whom enquiries relating to the claim should be directed
  • EFT details
  • Supporting claim documentation such as invoices, photographs or receipts if available

Alternatively please feel free to use the attached claim form: Property Claim Form

All claims are subject to the terms, conditions and exclusions of the relevant product disclosure statement and/or policy. Please read this information carefully before making a claim and/or contact your broker or us for more information.