Darrell had been in his home 33 years and never filed an insurance claim, so he was shocked when a PVC fitting from his refrigerator split, resulting in significant water damage to his home.
The damage extended past the kitchen into the living room, family room and all the way out to the terrace.
After the initial shock had worn off, Darrell immediately contacted his broker, LEA Insurance Brokers, who spoke to Chubb. Within the hour, builders arrived at Darrell’s house and brought blowers to dry the affected areas, removed skirtings to dry inside cupboards, and lifted the damaged carpet.
Chubb reacted quickly to repair and replace what was damaged, so that Darrell and his family could go about their lives with minimal disruption.