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Report Your Claim

If you are a Chubb policyholder and wish to notify a marine claim, email us at aus.marineclaims@chubb.com.

Marine Claims Form

Marine Cargo Claims Guidelines

Please include the following information with any claim notification:

  • Policyholder's Name
  • Policy number
  • Type of policy
  • Brief description of the claim
  • Full contact details of the person within your company to whom enquiries relating to the claim should be directed
  • Date of incident
  • Name of claimant

All claims are subject to the terms, conditions and exclusions of the relevant product disclosure statement and/or policy. Please read this information carefully before making a claim and/or contact your broker or us for more information.

Accelerate Your Claim

With Chubb's Accelerated Claims Process, claims up to $10,000 can be settled within 24-48 hours when the required documentation/information is presented. Click here to read more.