Contact customer support

We’re happy to help. Learn how we can support you.

For self-service options, Log In to the PRS Client Portal

To inquire by email, reach our support team at customercare@chubb.com

To speak with a representative, call 1-866-324-8222 

Visit the Commercial Client Portal to access your policy, pay a bill, file a claim, or create an account

To make a payment by phone via IVR (Interactive Voice Response) or to contact our billing support, call 1-833-550-9660 (Monday to Friday 8 AM EST to 8 PM EST) or email smallbizbilling@chubb.com

If you are a member of the Chubb Customer Service Center and have a service request, call 1-866-972-2727 (Monday to Friday 8 AM EST to 8 PM EST) or email ChubbCSC@chubb.com

If you are not a member of the Chubb Customer Service Center, contact your Agent directly

For assistance on policies purchased through chubbsmallbusiness.com or through our affinity partners (Amazon, Capital One, etc.), call 1-866-972-2727 or email ChubbCSC@chubb.com

For Claims, go to: https://www.chubb.com/us-en/contact.html#claims

For self-service options, Log In to the Combined Client Portal

For inquiries by phone for customers residing in any U.S. state except NY, reach our support team at 1-800-225-4500

For inquiries by phone for customers residing in NY, reach our support team at 1-800-951-6206

Have a specific question? Try the Combined FAQ

Can’t find what you need? Contact Combined using their online form

To speak with a representative, call 1-800-453-4054

These policies were taken over by Lincoln National Life

To speak with a representative, call 1-800-444-2363

To speak with a representative, call 1-877-490-7427

Call 1-800-682-4822 for support

Contact Us using our online form