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Chubb ranked #1 for Customer Satisfaction with the Home Insurance Claims Experience
Chubb ranked #1 for Customer Satisfaction with the Home Insurance Claims Experience
Chubb ranked #1 for Customer Satisfaction with the Home Insurance Claims Experience
Chubb ranked #1 for Customer Satisfaction with the Home Insurance Claims Experience
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Many digital-savvy consumers look for it as a core or add-on option.
Many digital-savvy consumers look for it as a core or add-on option.
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Gerry G.
"Chubb has been nothing but first class from day one."
Gerry G. | Ventura, CA
Day or night, when disaster strikes Chubb follows through.
It’s ten-thirty p.m. when Gerry’s house loses power. He smells smoke in the air from the California wildfires raging for miles east of his home–full of photographs, memories, and history. Gerry, his wife, and two dogs are forced to head to safety with just the clothes on their backs. Unsure of what to do after that emotional night, they give Chubb a call.
The very next day, Chubb delivered Gerry a check so he and his wife could buy clothes, necessities, and start rebuilding their home and their life. Whether it was a question about landscape or furniture, Chubb made sure at every step that Gerry and his wife were taken care of.
Not only was Gerry treated first class every step of the way, as Chubb clients, he says he and his wife were the only two in their development able to rebuild.
Claim Details
Location
Ventura, CA
Claim Incident
December 2017
Chubb client since
1993
Annual cost of property loss due to fires
$10 billion per year in the US
Insurance agent
Wood Gutmann & Bogart
Insurance Brokers
15901 Red Hill Avenue
Suite 100
Tustin, CA 92780
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