Lynn S.

After Lynn's home was lost to a fire, Chubb turned a horrible event into a wonderful claims experience to make her whole again.

It was handled flawlessly. Everything I thought of, Chubb already had.

While Lynn hosted a party at her new home, a fire in her outdoor fireplace spread to her roof. Lynn rushed to get her family and guests out safely, including her two grandchildren, who were upstairs watching TV, and her dog.

That same night, a Chubb adjuster was there to walk Lynn through next steps and her restoration plan, even hand-delivering a check to her the next morning so she could buy new clothes and belongings. But that was just the beginning of the service Lynn experienced.

Claim Details

Location

Dallas, TX

Claim Incident

November 2014

Chubb client since

2013

Annual cost of property loss due to fires

$10 billion per year in the US

Insurance agent

Swingle Collins
13760 Noel Road
Suite 600
Dallas, TX 75240